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Learn Category: Marketing & Design

The Digital Experience

In a world of uncertainty, today’s leading brands are creating promises not to just shareholders but to customers, employees, and societies. Promises of consequence that drive purposeful change for everyone.

Ego, it's not about you

Hana will talk us through how providing the ultimate guest experience comes from placing the guest at the center of every decision you make.

In Property Experience Panel

How does your property play it’s part in your guests overall experience? To find out we’ve enlisted 3 awesome leaders from 3 of the UKs most exciting properties, The Savoy, Birch & The Nobu Hotel London Portman Square, to find out.

The Lifestyle Experience

What do you get when you mix maverick thinking, passion beyond words and a whole lot of kindness and care?  The answer? The highly inspirational and our headline keynote, Paul Spencer, Operations Director at Locke.  Paul will be decoding the lifestyle experience for us through his imaginatively entitled “Lifestyle Hospitality – More than funky wallpaper”.  It’ll be epic and (we think) worth the entry fee alone.

Digital Customer Experience

This panel asks the question what does the digital customer journey looks like in 2022? With both eCommerce and delivery on the rise have you managed to navigate this new revenue channel? This panel is full of experts in the digital marketing space.

Sustainable Hospitality Design

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