We are THE customer experience agency. We connect you to your customer through our tailored services.
We are the customer experience experts. We provide customer experience audits to review all aspects of experience in your business , from operations through to your customer journey strategy. Our customer experience training is designed to support both employee & customer engagement. We also create content to connect you to your customer & reach a new audience
We share videos, articles, blogs and epic podcast series all designed to inspire, tell stories and entertain. Think virtual events, fun training programmes, support in business planning and when we’re able to meet again, we host great events with real people running awesome businesses!
Joining the EXP101 community is entirely free. By subscribing and becoming part of our growing hospitality circle you’ll have access to stories, connections, support and a network of friends.
We have been running events now for the last 2 years, we like to be different and like to be memorable. Our events will never be in a conference room, so far we have held events at a drum & bass nightclub, a theatre & a school classroom!
We believe in bringing new speakers with new stories to tell, not the circuit speakers, we want to break new ground and take risks and give the new kids on the block a chance to shine.
This month we will be launching our full library of content to the world. We cannot wait to provide you with stories from some of the most fantastic people alongside guides and insights from the industry experts.
Email [email protected] with your group number or individual requirements and we will come back to you to book you in. The course will last for one day beginning in person at 10.30 am and finishing (with a beer!) at 5 pm.
We can deliver personal & virtual advisory sessions, the sessions are one hour long and you can book blocks of 3 at a time through virtual or in-person we work at a daily rate and you get Chris & Kieron for the price of one! Please email [email protected].
You can see all of our videos, podcasts, live events & Insights by clicking here and all we need is your email address, it’s totally FREE!
Try resetting your password, if this isn’t working then email [email protected] and we will get you back in the game!
In short… yes! If you would like to collaborate with EXP101 please get I touch and we can discuss adding your own content, email us at [email protected].
You can listen to our podcasts on all of your favourite channels, just click the link under the podcasts you wish to listen to or visits our podcast website podcast.exp101.com.
Sign-up to the EXP101 hospitality family today for free!