We create & curate events, brand awareness campaigns & customer experience programmes for the hospitality industry.
Customer & team experience has never been more important. Every time you interact with your team or your customer the experience needs to be perfect. We can help deliver those perfect moments.
Through our events, brand awareness campaigns & content creation we can connect you to your customer using positive memorable experiences. We support your internal experience also, with our customer experience training, team engagement workshops , service progamme design, & customer recovery workshops.
We share videos, articles, blogs and epic podcast series all designed to inspire, tell stories and provide Edutainment. Think virtual events, live event footage, interviews, engaging training programmes but what we love most is being in the room with our community and if you cant make it to the event just subscribe below to watch, listen & learn or watch back and try and spot yourself in the crowd.
Joining the EXP101 community is entirely free. By subscribing and becoming part of our growing hospitality circle you’ll have access to stories, connections, support and a network of friends.
We have been running events now for the last 2 years, we like to be different and like to be memorable. Our events will never be in a conference room, so far we have held events at a drum & bass nightclub, a theatre & a school classroom!
We believe in bringing new speakers with new stories to tell, not the circuit speakers, we want to break new ground and take risks and give the new kids on the block a chance to shine.
This month we will be launching our full library of content to the world. We cannot wait to provide you with stories from some of the most fantastic people alongside guides and insights from the industry experts.
Email [email protected] with your group number or individual requirements and we will come back to you to book you in. The course will last for one day beginning in person at 10.30 am and finishing (with a beer!) at 5 pm.
We can deliver personal & virtual advisory sessions, the sessions are one hour long and you can book blocks of 3 at a time through virtual or in-person we work at a daily rate and you get Chris & Kieron for the price of one! Please email [email protected].
You can see all of our videos, podcasts, live events & Insights by clicking here and all we need is your email address, it’s totally FREE!
Try resetting your password, if this isn’t working then email [email protected] and we will get you back in the game!
In short… yes! If you would like to collaborate with EXP101 please get I touch and we can discuss adding your own content, email us at [email protected].
You can listen to our podcasts on all of your favourite channels, just click the link under the podcasts you wish to listen to or visits our podcast website podcast.exp101.com.
Sign-up to the EXP101 hospitality family today for free!